ViaTech is pleased to announce that Symphio – its newly launched customer communications solution – has been named one of Document Strategy’s Hot CX Solutions for 2021-2022. The Hot CX Solutions Companies were announced on August 25, 2021. The magazine is posted here.

Powered by ViaTech, Symphio is a leading-edge content orchestration tool that simplifies the arrangement, review and distribution of complex customer communications. Some of the world’s largest healthcare organizations rely on Symphio to get their documents out the door quickly. You can download the Symphio profile directly here.

Document Strategy’s special Hot Companies issue showcases leading solution providers focused on customer communications, digital transformation, customer experience and customer engagement.

“I am excited to deliver our new list of the 2021-2022 HOT CS Solution Companies,” said Ken Waddel, Document Strategy Publisher. “This year, we are promoting twelve special companies that each offer a unique solution for your specific customer experience strategy.”

About Document Strategy

Document Strategy is a media company dedicated to the professional development of executives, directors and managers involved in the core areas of communications, enterprise content management and information management strategies. Its editorial mission focuses on the key pillars of every organization – strategy, governance, process and technology – in order to speak to individual stakeholders within the organization while helping to create a strategic vision across all departments. They are dedicated to looking at the entire communication and information process – from information creation, to document management, to document delivery, to holistic customer experiences, to records management and information governance.