Written by Amelia Orwick

Traditionally, the hardest part of going virtual is convincing your team to embrace the change. But due to recent circumstance, we’ve been forced to adjust to new work styles and technologies without choice.

So, where do we go from here? Now that you’ve invested in virtual communication platforms, it’s time to consider tools for driving engagement and enhancing the end-user experience.

In our recent webinar, Remote Engagement: Where Do We Go From Here?, our team of experts offered advice on how to engage remote learners with critical content. Here are three key takeaways from the event:

1) Connect

First things first – You have to find a way to connect with your employees and learners. You’re probably already communicating using video conferencing and live-chat tools. But how are you providing access to supplemental materials? If you’re relying on PDF or email, you may want to reconsider.

You need a reliable e-delivery platform for sharing coursework and other materials. Look for a tool that offers both ease of use and robust security. You should be focused not only on the user experience but on protecting your intellectual property and sensitive data.  

2) Engage

Congratulations! The hard part is over. Now that you’ve implemented the right tools, you can start concentrating on what’s really important, and that’s engaging your workers and learners. A recent Dale Carnegie revealed that companies with engaged employees outperform by up to 202%. You simply can’t afford to let your people sit idle at home.

So, how do you ensure your employees and learners are not just scanning materials but gaining a true understanding? Our experts recommend that you incorporate quizzes, surveys and other check points to help measure awareness. A good e-delivery platform will come with analytics tools to give you an idea of what materials are resonating and who is fully engaged. Take full advantage of these tools and make adjustments to your materials and tactics as needed.

3) Blend

Once you’ve mastered connection and engagement, then it’s time to ask yourself, “What’s next?” Once the COVID-19 pandemic is behind us, classrooms and workplaces will look drastically different. Will you embrace the new normal or revert to your old practices?

You’ve invested countless time and resources implementing and growing your e-learning systems and strategies. Try adopting a blended learning strategy that incorporates in-person learning as well as virtual learning opportunities. After all, with an advanced e-delivery solution in place, you’ll have the power to deliver content, track interactions and get feedback in real-time – no matter where your learners are located.

ViaTech offers additional tips for engaging emote workers and developing a blended learning strategy in its webinar, now available on demand.

Visit for more information about our solutions.